FAQ’s

VOLUNTEER RELATED FAQ’S

MANAGING VOLUNTEER REGISTRATIONS

Have a question about volunteering? See if it’s answered here!

 

HOW DO I VOLUNTEER AT IWH, MANNA MEALS THAT MATTER?

To volunteer to pack meals with IWH, Manna Meals that Matter, please sign up online.

IWH MANNA MEALS THAT MATTER offers volunteers a one-of-a-kind experience. You’ll hand-pack Oatmeal, Marconi & Cheese Rice Pilaf soy, dried vegetables and a nutritionally complete blend of vitamins and minerals into bags which are then sealed, boxed or sealed in buckets, placed on pallets and shipped to our incredible partners working hard to reach the neediest children right here in America or  around the world.

Through volunteering at IWH MANNA MEALS THAT MATTER, you’ll get the chance to impact hundreds of kids in just two hours per packing shift. You’ll experience what it’s like to make a tangible difference today.

IWH MANNA MEALS THAT MATTER Children meals are produced by volunteers in Ohio and through the United States.

MAY WE VOLUNTEER WITH ANY NUMBER OF PEOPLE?

IWH MANNA MEALS THAT MATTER reserves the right to alter volunteer capacity as it sees fit. Our online Volunteer Registration System will always reflect the current availability.

For schools, churches, sports teams, or other large groups of youth, please follow our student-to-adult ratio when registering:

  • The minimum age for volunteering is 5 years old. For safety reasons, children under the age of 5 are not allowed to participate in packing sessions.
  • Grades K-2: 1 student to 1 adult*
  • Grades 3-6: 3 students to 1 adult
  • Grades 7-9: 4 students to 1 adult
  • Grades 10-12: 5 students to 1 adult

Please Note:  Everyone under the age of 18 must be accompanied by an adult (an adult is someone 18 years of age or older).

HIGH SCHOOL GROUPS
At least half of the required chaperones must be non-student adults (teachers, advisors or parents). If needed, a few 18-year-olds will be allowed to fill in as chaperones.

*We recommend that groups of youth be third grade or older.

IWH, MANNA MEALS THAT MATTER staff members reserve the right to amend volunteer scheduling.

WHAT IS THE MINIMUM AGE FOR VOLUNTEERING?

The minimum age for volunteering is 5 years old. For safety reasons, children under the age of 5 are not allowed to participate in packing sessions.

We recommend that groups of youth be third grade or older.

We require the following adult to child ratios for school and church groups:

  • Grades K-2: 1 student to 1 adult*
  • Grades 3-6: 3 students to 1 adult
  • Grades 7-9: 4 students to 1 adult
  • Grades 10-12: 5 students to 1 adult

Please note: Everyone under the age of 18 must be accompanied by an adult (an adult is someone 18 years of age or older).

HIGH SCHOOL GROUPS
At least half of the required chaperones must be non-student adults (teachers, advisors or parents). If needed, a few 18-year-olds will be allowed to fill in as chaperones.

IWH MANNA MEALS THAT MATTER staff members reserve the right to amend volunteer scheduling.

HOW DO I GET CREDIT FOR MY COMMUNITY HOURS?

We are only able to sign-off on our specific IWH MANNA MEALS THAT MATTER Volunteer Service Hours forms. These forms are located at each of our sites & MobilePack locations. Sign-off should happen each time you volunteer.

We are happy to complete an IWH MANNA MEALS THAT MATTER Volunteer Service Hours form for your church, school or court ordered community service requirements. Please be sure to register online, check your name off on our computer when you arrive to pack and ask a team leader for a Volunteer Service Hours form each time you pack (at the end of the shift). We are unable to sign-off on another organization’s verification form. We are also unable to sign off on hours not registered in our system, so please sign in for each shift you work, including back to back shifts worked the same day.

ARE DONATIONS REQUIRED?

Unless clearly marked as a Fully Invested Session, donations are not required to pack; however, we humbly request them. Each volunteer packs about $50 worth of food.  IWH MANNA MEALS THAT MATTER receives no government aid. We can only send meals as we have funding.  IWH MANNA MEALS THAT MATTER  relies on donations from volunteers like you. Nearly everyone is able to contribute something, but we leave the amount up to you. Many groups and individuals make advance fundraising a fun part of their service project. As you’re willing and able, you may donate on the day you volunteer (by cash, check or credit card), or donate online before or after you pack. Please share this information with every member of your group and prayerfully consider the impact you can make.

DO I NEED TO ARRIVE EARLY FOR ORIENTATION? 

Please plan to arrive 10-15 minutes prior to your packing session to check-in. Your orientation and packing instructions will take place during your scheduled shift time.

ARE WE SUPPOSED TO WEAR ANY PARTICULAR CLOTHING? 

We highly recommend all volunteers wear closed-toed shoes. If you volunteer in the warehouse, closed-toed shoes will be required. Otherwise, please come in clean, comfortable clothes.

CAN WE WEAR JEWELRY WHILE PACKING? 

Due to FDA compliance for food manufacturing plants, NO jewelry may be worn in the packing room.

CAN I VOLUNTEER IF I’M SICK/HAVE BEEN SICK?

If you have had a cough, fever, diarrhea, pink eye, or have been vomiting or are contagious within the last 24 hours, we ask that you reschedule your packing time.

Please cancel your reservation to reschedule for a time when you are feeling better.

 

SPECIAL VOLUNTEER QUESTIONS:

 

MAY WE VOLUNTEER AT A TIME OTHER THAN YOUR LISTED PACKING SESSIONS? (I.E., EARLIER OR LATER THAN THE START TIME, OR ON A SUNDAY)

Yes. Please go to www.IMPACT WITH HOPE.org

Please note: All volunteers must go through orientation and training at the beginning of each session. Please arrive 10-15 minutes before your scheduled start time and plan to stay until the end of your session.

IF WE HAVE ALREADY BEEN THROUGH VOLUNTEER ORIENTATION, DO WE NEED TO GO THROUGH IT AGAIN?

Yes. We want to offer the full volunteer experience to all volunteers, both returning and new, and we need to ensure that proper packing procedures are followed. Volunteers must attend both the IWH MANNER MEALS THAT MATTER orientation and the packing orientation each time they visit.

MAY WE BRING BIRTHDAY PARTIES?

We are honored to serve as the activity for birthday parties of volunteers who are 5 years of age and over! If you celebrate your birthday with us, you will receive a free MANNA MEALS THAT MATTER t-shirt and an optional “Happy Birthday” serenade by fellow volunteers. Please note that none of our facilities can accommodate treats or gathering spaces. Please celebrate with goodies off-site.

 

ACCESSIBILITY FOR VOLUNTEERS

 

ARE THERE SIT-DOWN JOBS FOR VOLUNTEERS?

Yes! We reserve one of our most important tasks for sit-down volunteers. Volunteers can sit while labeling bags—this is a vital step to the packing process. This task entails putting our IWH MANNA MEALS THAT MATTER label on each bag before it is filled with food.

ARE YOUR SITES HANDICAP ACCESSIBLE?

Yes! Each site is accessible and has a job for everyone!

CAN YOU ACCOMMODATE SPECIAL NEEDS GROUPS?

We ask that special needs/transition groups contact the IWH MANNA MEALS THAT MATTER event coordinator to schedule a volunteer time. Please do not register your group on the online registration system without contacting the event coordinator first.

IF I’M ALLERGIC TO ONE OF THE INGREDIENTS, IS THERE SOMETHING I CAN STILL DO?

IWH MANNA MEALS THAT MATTER advises volunteers with food allergies to exercise caution when determining whether or not to participate in food packing. We are able to provide a complete list of ingredients in

IWH MANNA MEALS THAT MATTER’s food products, (add Hyper link to  allergy information ) but we cannot guarantee the environments of our ingredients’ manufacturing. Volunteers with extreme food allergies or allergies to any of the listed ingredients are advised not to pack.

 

Allergy information

SHARE:

We advise any volunteers with food allergies to exercise caution when determining whether or not to participate in food packing. We are able to provide a complete list of ingredients in IWH MANNA MEALS THAT MATTER food products, but we cannot guarantee the environments where our ingredients are manufactured. Volunteers with extreme food allergies or allergies to any of the listed ingredients are advised not to pack.

 

Mac & Cheese Allergy information

SHARE:

We advise any volunteers with food allergies to exercise caution when determining whether or not to participate in food packing. We are able to provide a complete list of ingredients in FMSC’s food products, but we cannot guarantee the environments where our ingredients are manufactured. Volunteers with extreme food allergies or allergies to any of the listed ingredients are advised not to pack.

 

OATMEAL Ingredient

Ingredients: Quick Rolled Oats, Textured Vegetable Protein Product (Soy), Sugar, Dehydrated Apples, Creamer (Palm Oil, Corn Syrup Solids, Sodium Caseinate, Mono and Diglycerides, Sodium Silicoaluminate), Cinnamon, Vitamin Blend (Salt, Vitamins and Minerals).

Contains: Soy and Milk.

 

Macaroni & Cheese Ingredient

Ingredients: Enriched Pasta [Durum Wheal Semolina, Niacin, Iron, Thiamine Mononitrate (Vitamin 81), Riboflavin (Vitamin B2), Folic Acid!, Deluxe Cheese Blend with Vitamin Mix [Whey, Cheddar Cheese ([Milk, Cheese Cultures, Salt, Enzymes!, Disodium Phosphate, Sall, Lactic Acid), Creamer (Partially Hydrogenated Soybean Oil, Corn Syrup Solids, Sodium Caseinate, Sodium Citrate, Sall, Dipotassium Phosphate, Carrageenan, Natural Flavor) Maltodextrin, Vitamin Blend (Salt, Vitamins, Minerals), Modified Food Starch, Enriched Wheal Flour (Bleached Wheal Flour, Malled Barley Flour, Niacin, Reduced Iron, Thiamine Mononilrate, Riboflavin, FolicAcid), Salt, Annatto Extract, Citric Acid, Spices, Lactic Acid, Calcium Lactate], Textured Vegetable Protein Product (Soy)

Contains: Soy, Wheat, and Milk

Rice Pilaf Ingredients:

Rice Blend: Rice, Soy Flour, Dried Vegetables (Carrot, Onion, Tomato, Celery, Cabbage, Bell Pepper). Vitamin Seasoning Packet: Salt, Dextrose, Maltodextrin, Hydrolized Soy Protein, Vegetable Oil, Onion Powder, L-Cysteine, Citric Acid, Disodium Inosinate, Disodium Guanylate, Tri-Calcium Phosphate, Magnesium Aspartate, Ascorbic Acid, Vitamin E Acetate, Ferric Fumerate, Biotin, Vitamin A Palmitate, Niacinamide, Calcium Pantothenate, Zinc

Thiamine Hydrochloride, Folic Acid, Vitamin B12 Cyanocobalamin, Potassium Iodide, Natural Flavors, Turmeric.

 

Kids Against Hunger Rice Pilaf

INGREDIENTS: Enriched Long Groin Rice, Textured Vegetable Protein (Fortified Soy), Dehydrated Vegetables (Carrot, Onion, Tomato, Celery, Field Run Bell Pepper, Cobboge), Vegetarian flavoring (Salt, Dextrose, Hydrolyzed Corn Protein, Modified Corn Storch, Soybean Oil, Turmeric, Onion Powder, Disodium lnosinate, Oisodium Guanylate, Natural Flavoring). VITAMINS AND MINERAlS: Magnesium Sulfate, Calcium Phosphate, Ascorbic Acid, Vitamin E Acetate, Ferric Ortho Phosphate, Biotin, Vitamin A Palmitate, Niacin, Calcium Pantothenote, Zinc Oxide, Mongonese Sulfate, Copper Gluconote, Vitamin D3, Vitamin 86 Pyridoxine Hydrochloride, Vitamin 82 Riboflavin, Thiamin Mononitrote, Folic Acid, Vitamin 812 Cyonocobolomin,